Metro Airport Sedan-Policies

Minimum service charge: $25.00

Hourly booking rates: $56.00/hour (3 hours minimum)
Service area includes Metropolitan Detroit, Wayne, Oakland, Macomb, Washtennaw and north of Monroe
county.

Waiting Charges: $14.00/15 minutes
Wait time charges do not begin until 25 minutes past scheduled pick time.

Terminal to terminal: $10.00

Stop over: $10.00 additional
A stop over within regular route of two destinations, and not more than 15 minutes.

Extended Stop: $25.00
An extended stop is a stop which takes you out of the reasonable travel from pick-up and drop-off and
shell not exceed 45 minutes in length.

Car seat: $10.00 additional
24 hours in advance notice required. Please specify the type of car seat.

No show up charges:
Please DON’T leave your pick up place/bagage claim area before you calling us in order to avoid the NO
SHOW UP charges. If phone lines are busy, please leave a message and allow us 10 minutes to
connect you with your designated driver. Full fare will be charged for no show ups.

Cancellations:
Cancellations made prior to 2 hours before the scheduled pick up time are without penalty. A cancellation
made within 2 hours of the scheduled pick up time is subjected to full service charge.

Service Termination:
The driver may terminate trip services due to inappropriate manners of the customer. There will a full
service charge.

Company is not responsible...

for delays or the termination due to weather condition
for delays or the termination due to mechanical breakdown of the vehicle
for any loss because of service delays or termination due to mechanical breakdown or weather
conditions
for delays or the termination due to natural disasters
delays due to construction and detours
delays due to accidents
damaged done by independent/sub-contractors
for articles left in the vehicle
for failure to provide service due to system failure/computer shutdown

-Company is not responsible for any type of damage or loss.
-Alcohol and drug consumption is prohibited by law. If charged, the customer is responsible for all fines.
-Vehicles cannot be loaded beyond seating capacity.
-Luggage will not be placed on the passenger seats

20% Gratuity will be charged to all prepaid pick ups.
$5 airport fee will apply to pick ups from the airport.
$5 early morning charges may apply from 12am-6am.
Gratuity is mandatory during the hours of 12am-6am.
$10 airport fee may apply to international arrival flights.
Policies and rates subject to change without prior notice